Get Measurable Results From Improving Occupier Experience

Attract and retain quality occupiers by showcasing your commitment to customer experience

aerial view of city buildings during daytime

Attract and retain quality occupiers

Showcase your commitment to customer experience excellence

At HostScore we’re working with investors and occupiers to differentiate the offices delivering the best amenity, service and hospitality enabling investors to attract and retain the best quality occupiers and maximise shareholder returns.

HostScore is defining and certifying customer experience within offices:
– To help investor’s assets stand out as “offices of choice”
– To help occupiers make effective real estate decisions.

Our Understanding of your needs

You are working flat out to deliver stakeholder value and achieve investor expectations. You will achieve this by maintaining high occupancy rates, low voids and delivering rental income growth but you are facing an onslaught of massive challenges; Competition from other buildings, the rise of co-working and the changing occupier demand due to home working resulting in plummeting lease lengths and transaction sizes.

Occupiers are rushing towards real estate solutions that will help them attract & retain the best talent, achieve their Net Zero ambitions, and ignite productivity by enabling their people to connect with their community and feel nurtured and inspired.

Our Vision Is To
Transform the workplace experience by connecting people with places where they can thrive

Our Solution Overview

Our mission is to help buildings and their owners deliver engaging, collaborative and inspiring places, that help companies attract and retain the best talent, improving occupier loyalty, increasing leasing velocity whilst achieving premium rents.

HostScore is defining and certifying customer experience within offices:

To help investor’s assets stand out as “offices of choice”
To help occupiers make effective real estate decisions

Our Approach

We’re working with investors and occupiers to differentiate the offices delivering the best amenity, service & hospitality by awarding a HostScore certification to showcase your capability.

The HostScore certification provides legitimacy and validation of the incredible work you are already doing.

This enables you to attract and retain the best quality occupiers – and maximise your shareholder returns.

Differentiate Your Asset:

Exceptional customer occupier experiences are the only sustainable platform for competitive differentiation

Follow a path for continuous improvement:

Building a good customer experience does not happen by accident. It happens by design. Let the HostScore Roadmap be your guide to continuous impovement

Brand Excellence:

Be recognised as a pioneer in this space – and watch your occupancy rates rise.

Promotional Power:

Benefit from digital and physical brand assets to actively promote your success in achieving real estate’s leading certification, dedicated to recognising service, hospitality & experience excellence.